Privacy Policy

When you browse the Site, create an account, or place an order, we may collect information such as your name, email address, shipping and billing address, phone number, and payment details (processed securely by our payment provider — we do not store full card numbers on our servers).

We also automatically collect certain technical information, such as your IP address, browser type, and pages visited, to help us operate and improve the Site.

We use your information to process and fulfil orders, communicate with you about your account or purchases, improve our products and services, prevent fraud, and, where you have opted in, send you marketing communications.

We use cookies and similar technologies to remember your preferences, keep you signed in, and understand how the Site is used. You can control cookies through your browser settings, though disabling them may affect Site functionality.

We do not sell your personal information. We may share it with trusted third parties who help us operate our business — such as payment processors, shipping carriers, and analytics providers — solely for the purpose of providing our services, and only to the extent necessary.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

In accordance with the Digital Personal Data Protection Act, 2023 and applicable Indian data protection law, you have the right to access, correct, update, or erase your personal data, withdraw previously given consent, nominate a representative to exercise your rights in the event of death or incapacity, and register a grievance regarding the processing of your data. To exercise these rights, contact our Grievance Officer at hello@hexson.com.

In line with the Digital Personal Data Protection Act, 2023, the Site is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children without verifiable consent of a parent or lawful guardian, and any such data discovered will be deleted promptly.

In compliance with the Information Technology Act, 2000 and rules made thereunder, the Grievance Officer for privacy-related complaints is:

Grievance Officer: Nexergize Support Team
Email: hello@hexson.com
Phone: +91 98765 43210

Complaints will be acknowledged within 48 hours and resolved within one month of receipt.

This Privacy Policy is governed by the laws of India. Any disputes arising from it shall be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra.

We may update this Privacy Policy periodically. We encourage you to review it occasionally for any changes.